TestGorilla - General disruption in TestGorilla services – Incident details

All systems operational

General disruption in TestGorilla services

Resolved
Major outage
Started about 2 months agoLasted 1 day

Affected

App - app.testgorilla.com

Major outage from 7:20 AM to 8:45 AM, Partial outage from 8:45 AM to 9:45 AM, Operational from 9:45 AM to 3:32 PM

Assessments (new) - talent-assessment.testgorilla.com

Partial outage from 7:20 AM to 9:45 AM, Operational from 9:45 AM to 3:32 PM

Assessments - assessment.testgorilla.com

Major outage from 7:20 AM to 8:45 AM, Partial outage from 8:45 AM to 9:45 AM, Operational from 9:45 AM to 3:32 PM

Talent Marketplace - talent.testgorilla.com

Major outage from 7:20 AM to 8:45 AM, Partial outage from 8:45 AM to 9:45 AM, Operational from 9:45 AM to 3:32 PM

Updates
  • Resolved
    Resolved

    On October 20, 2025, TestGorilla experienced a temporary infrastructure disruption that caused a one-hour interruption in compute activity for app.testgorilla.com between 07:20 and 08:20 UTC, along with intermittent performance degradation in the talent-assessment.testgorilla.com and assessment.testgorilla.com.

    All systems have since been fully restored, and we continue to monitor stability to ensure reliable performance across our platform.

  • Update
    Update

    Our core platform services have recovered from today’s incident, and all critical systems are operational. However, some of our providers are still experiencing partial disruptions.

    We are currently assessing potential downstream impact and will remain in an active monitoring phase to ensure full stability across all our services.

  • Update
    Update

    We've seen major recovery from the AWS incident. Most services are now stable and fully operational. The earlier slowness has largely subsided. We are aggressively monitoring the system for any remaining residual impact. We appreciate your patience and will send a final resolution update soon.

  • Monitoring
    Monitoring

    We are seeing initial signs of recovery following the AWS incident. Some services are now available, but the environment remains degraded and unstable. Customers may experience slowness or intermittent errors. We are monitoring closely and focusing on full stability. Next update in 60 minutes.

  • Identified
    Identified

    We are currently experiencing a service interruption affecting several services in our platform. This issue is confirmed to be related to a major AWS outage. Our team is actively monitoring the situation and working toward a resolution. We'll post an update in 60 minutes. Thank you for your patience.